Author
November 9, 2022
Digibee has spent the past few years helping organizations connect the old with the new, enabling them to take advantage of important business innovations such as cloud migration, automation and optimized customer experiences.
While we have built positive and lasting relationships with our customers, we felt it was time for an honest assessment of our performance, exploring and quantifying the value our customers derive from Digibee's Integration Platform as a Service (iPaaS).
To ensure that responses were not biased, we partnered with a neutral third party: Forrester. We gave the research and consulting firm open access to our customers to gather feedback and analyze how we performed and how we are performing.
A Forrester Total Economic Impact™ of Digibee Report has just launched and we are thrilled to report that our customers are extremely pleased with the value Digibee provides!
“We see Digibee as a partner and not just a supplier. If we need something from the platform, we work with Digibee and they build it. They bring new ideas to us and help us build our future.”
IT Project Manager, Retail (excluding Forrester TEI Report for Digibee)
>> Book a personalized demo with our team of experts and see how Digibee’s iPaaS will bring efficiency to your business.
The process
Forrester followed its proprietary strategy Total Economic Impact (TEI) Methodology to produce a detailed and insightful report that examines the key challenges and pain points our customers faced before Digibee came on the scene, compared to the business efficiencies they leverage with Digibee today.
In this preview, we’ll examine several of the key challenges uncovered by Forrester, as well as some of the key benefits of Digibee based on feedback gathered from our customers.
Key Challenges
We weren’t surprised to see IT backlogs and point-to-point integrations on the list of top challenges. These are chronic pain points for our customers and a big driver behind their decision to implement Digibee.
IT Backlog: Projects not delivered on time
Without an enterprise iPaaS to offload repetitive, low-value work, IT and developers become overwhelmed and projects take much longer to complete. IT backlog and technical debt, especially when integration projects involve large legacy systems– become a significant business inhibitor, blocking innovation and the company’s ability to enter new markets and grow.
Point-to-point integrations: complex and slow
Before implementing Digibee technology, many of our customers relied on custom code, also known as point-to-point integrations. While this “connect point A to point B” strategy seems relatively straightforward, over time our customers paid a high price in downtime and maintenance.
key results
Of course, our favorite part of the report is where our customers describe the benefits they get from working with Digibee. Here are two of the key Digibee results our customers highlighted:
Integrations at scale: work faster with fewer resources
Sometimes fast is good, and according to our customers, that is definitely the case with our technology. Helping solve the IT backlog challenge, Digibee Enterprise iPaaS empowers developer and IT teams by removing lower-value tasks and activities so they can focus on more meaningful work. This model is especially useful in the face of global skills shortage, increasing productivity and efficiency without increasing staff. Essentially, our customers can do everything with less.
“There are additional tools in Digibee that aid in development and production, such as integrated metrics and integrated logs, which make it easier to troubleshoot issues on the same platform.”
Senior Manager, Cloud Enablement Leader, Telecom (excerpt from Forrester TEI Report for Digibee)
Faster Time to Market: Shorter work cycles generate incremental revenue
With IT and developers firing on all cylinders, Digibee’s customers can move quickly toward their technology goals. These faster innovation cycles enable the company to bring new products and services to market in record time, generating incremental revenue for the business and increasing time to market. These are tangible end results that our customers clearly appreciate.
Conclusion
Digibee helps organizations enable complex integrations into critical systems quickly and securely. Since each client is unique in their requirements and existing infrastructure, establishing universal “value to market” benchmarks is challenging. The Forrester TEI report applies structure to the results we deliver, allowing us to consistently examine efficiencies and assign meaningful value across each client implementation.
The Forrester TEI Report explores what motivates organizations to implement Digibee iPaaS, as well as the benefits they realize when the technology is implemented.
For the full analysis, including ROI, NPV, payback periods and other proof points, Request your complimentary copy of the Forrester TEI Report for Digibee today.
