Top 5 Enterprise Integration Pain Points That Inspire Change

Exploring the top five common integration pain points driving enterprises to make changes for successful outcomes.

January 25, 2024

Every Digibee customer journey starts with an impetus – a chronic pain point that drives the company to change how it integrates. Often these scenarios have measurable impacts to the business, impeding growth, profitability, the health, and ultimately, the success of the organization.

In this blog post we examine the different integration pain points that drive enterprises to our door. From legacy vendor lock-in to onerous system updates, every enterprise has an integration story. Here are the top five based on our customers’ experiences:

1. Vendor lock-in

Prior to Digibee, the majority of our customers endured a rigid, monolithic legacy integration system for a shockingly long period of time. While it was understood that more modern alternatives existed, the cost of switching was incredibly high, requiring a significant commitment of time and resources.

Gartner Glossary

While any transition to a new system requires effort, modernizing your integration strategy delivers one of the highest ROIs to your business. After all, contemporary integration platform-as-a-service (iPaaS) technology serves as the glue that connects all of your applications, for an agile and composable IT environment. With new AI-powered integration migration capabilities, Digibee customers evolve in record time.

2. System Updates

The pain of legacy integration system upgrades is at or near the top of the list for most Digibee customers. These workflows consume time and people on an ongoing basis. The process also imposes system downtime and other disruptions to the business. It’s an expensive and never-ending cycle required to simply maintain the status quo.

According to Digibee’s 2023 State of Enterprise Integration report, upgrading from legacy infrastructure ranked in the top ten integration objectives for enterprises in North America.

Of enterprises want to use iPaaS to upgrade from legacy infrastructure

With Digibee’s modern iPaaS, every time a customer logs in, they access the most recent version of the technology, guaranteed. We maintain our born-in the cloud platform, with no investment of resources or time required by our customers. All bandwidth that was hijacked by legacy end-of-life workflows and system upgrades is repurposed for more important work.

3. IT project backlogs

Legacy integration systems and IT project backlogs are synonymous. With software developers investing the lion’s share of their time simply maintaining the existing system, special projects and innovation initiatives languish in the backlog, stymying innovation and the company’s ability to grow and prosper.

Respondents reported up to 60% of IT backlog projects are dependent upon integration support.

Another finding from the Digibee report shows the majority of respondents estimate up to 60% of their IT backlog projects are dependent upon integration support. 

Once on board, Digibee customers conquer IT backlogs in record time, freeing up bandwidth and budget to invest in innovation.

4. Limited resources

Enterprises saddled with a legacy integration product often have to invest heavily in ongoing training and certification for the development team. Limited by budget, most companies choose to train a subset of developers, enabling just a portion of the team to do the work. 

Maintaining such a specialized crew also increases costs in hiring and retaining talent, as reflected in a recent paper comparing legacy MuleSoft requirements with the Digibee integration platform.

5. API Overload

Given the popularity of APIs, it’s no surprise that API calls represent 83% of internet traffic, an astounding statistic. Unfortunately, for those enterprises reliant upon legacy integration systems, the underlying structure of custom coding and point-to-point integrations is impossible to track. As a result, integration teams invest a lot of time mapping old code and rebuilding integrations.

Forbes: Beware Of the ‘Frankenstein Stack’ Of Data Systems

Digibee customers use a much simpler process, leveraging our low-code visual interface and seamless workflows to enable rapid API creation, once again liberating the integration team from manual and time-consuming work. Digibee abstracts away the complexity of integrating APIs, so your API strategy isn’t constrained. Read the blog post: Pros and Cons of APIs and How iPaaS Helps for more information.

Does your integration strategy inspire or impede? Realign your integration strategy for the future of your business with our helpful guide.  

Next steps with Digibee

Odds are your company’s story is reflected in at least one of these pain points. If so, we welcome you to download a free copy of the Digibee whitepaper: Does your enterprise integration strategy inspire or impede? A detailed examination of the savings and efficiencies businesses achieve with modern integration technology.

For more information, visit our website or contact us to arrange for a live demonstration on Digibee in action.

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