The report reveals that Digibee customers can achieve faster time to market, with shorter work cycles that generate incremental revenue, and get work done faster with fewer resources.

WESTON, Florida — December 23, 2022 — Digibee, an enterprise integration platform as a service (eiPaaS) company that helps organizations build a flexible and highly scalable integration architecture, today announced the availability of a commissioned study conducted by Forrester on behalf of Digibee that demonstrates the real value of Digibee’s enterprise integration platform as a service (iPaaS): Digibee Download: Total Economic Impact of Digibee – Forrester.

To ensure that responses are not biased, Digibee partnered with neutral third-party Forrester Consulting, giving the research and consulting firm open access to customers to gather feedback and analyze how they fared and are faring. The report explores what motivates organizations to implement Digibee iPaaS, as well as the benefits they reap when the technology is implemented.

To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed five representatives with experience using Digibee. The report reveals that Digibee customers can achieve faster time to market, with shorter work cycles that generate incremental revenue, and get work done faster with fewer resources.

According to the report’s executive summary, “Digibee’s enterprise integration platform makes developers and supporting IT professionals more productive in building and maintaining integrations. The low-code platform enables junior developers to do work previously relegated to senior developers. This streamlines and reduces the cost of the entire development process and, together with Digibee’s enablement delivery model, prepares customers to adopt an eiPaaS autonomously and easily.”

Exclusive

Forrester followed its proprietary strategy Total Economic Impact (TEI) Methodology to produce a detailed and insightful report that examines the key challenges and pain points that Digibee customers faced before implementing Digibee compared to the business efficiencies they leverage with Digibee today. The TEI framework and methodology have been employed in studies with thousands of leading companies for over two decades.

Digibee Digibee Inc. provides a low-code, cloud-native enterprise integration platform as a service (eiPaaS) that connects business applications and systems. It helps organizations automate workflows and transform business processes. The Digibee platform includes a visual drag-and-drop interface, supports reuse, and integrated monitoring and reporting. It manages the complexity of system integration in an agile, simple, and efficient way.

Customer Challenges Before Using Digibee

Prior to using the Digibee platform, organizations built integrations with point-to-point solutions by writing custom code to connect applications. They typically used Java as the coding language and used file transfer connections to link applications. However, legacy tools were difficult to manage and monitor, and point-to-point integrations were time-consuming to build and difficult to maintain.

Post-adoption benefits

With the Digibee platform, organizations’ development teams gained access to a wide range of end-to-end integration capabilities that opened up the flow of data within organizations’ internal business applications and with external partners. This new approach transformed the way systems could exchange information and helped them address the integration requirements of a more complex business environment.

Quantified benefits

Forrester combined the results of its interviews with a financial services organization with 20,000 employees and $5 billion in annual revenue and calculated the following benefits of adopting Digibee:  

• Return on investment: 232%
• Net present value: US$ 4.15 million
• Developer efficiencies building integrations valued at $2.1 million; developers can build integrations with the Digibee platform 50% to 75% more efficiently than point-to-point solutions.
• Developer efficiencies maintaining integrations valued at $370,000
• Cost savings due to a reduction in IT workforce valued at $678,000

Main challenges that motivated customers to decide to implement Digibee

The Forrester TEI Report revealed that IT backlogs and point-to-point integrations are the top challenges that motivated customers to decide to implement Digibee. Without an enterprise iPaaS to offload repetitive, low-value work, IT and developers are overwhelmed and projects take much longer to complete. IT backlog and technical debt—especially when integration projects involve large legacy systems — become a significant business inhibitor, blocking innovation and the company’s ability to enter new markets and grow.

Before implementing Digibee technology, many customers relied on custom code or point-to-point integrations, leading to more downtime and maintenance cost. Helping solve the IT backlog challenge, Digibee Enterprise iPaaS empowers developers and IT teams by removing lower-value tasks and activities so they can focus on more meaningful work. This model is especially useful in the face of global skills shortage, increase productivity and efficiency without increasing staff.

Efficiency improvements with the implementation of Digibee

According to the TEI study, Digibee's eiPaaS implementation has dramatically improved developer efficiency in several ways:

• Visual drag-and-drop interface made building integrations faster
• Ability to reuse integrations once built reduced the number of integrations developers had to create
• Integrated logs and metrics simplified troubleshooting and monitoring tasks
• Simplicity of identifying and fixing errors nearly eliminated application rework

Using eiPaaS, smaller IT teams were empowered to get more work done, helping companies reduce labor costs without compromising their ability to innovate. Increased developer efficiency meant fewer hours were allocated to building and maintaining integrations. Better oversight and maintenance meant fewer escalations. The low-code integration platform allowed organizations to hire more junior developers for regular tasks, freeing up specialists to focus on new projects.

“While we have built positive, long-standing relationships with our customers, we felt it was time for an honest assessment of our performance, exploring and quantifying the value our customers derive from Digibee’s enterprise integration platform as a service (eiPaaS),” said Digibee CEO and co-founder Rodrigo Bernardinelli. “Since each customer is unique in their requirements and existing infrastructure, establishing universal ‘value to market’ benchmarks is challenging. The Forrester TEI report applies structure to the results we deliver, allowing us to consistently examine efficiencies and assign meaningful value across each customer implementation. We are thrilled to report that our customers are extremely pleased with the value Digibee delivers!”

Customer Quotes from the Forrester TEI Report for Digibee

“We see Digibee as a partner and not just a supplier. If we need something from the platform, we work with Digibee and they build it. They bring new ideas to us and help us build our future.”

IT Project Director, Retail

“There are additional tools in Digibee that aid in development and production, such as integrated metrics and integrated logs, which make it easier to troubleshoot issues on the same platform.”

Senior Manager, Cloud Enablement, Telecom

More information

For more information, download a copy of The Total Economic Impact™ Of Digibee's Enterprise Integration Platform As A Service (eiPaaS) to learn more about the measurable benefits organizations can realize by partnering with Digibee: Digibee Download: Total Economic Impact of Digibee – Forrester. For a more detailed look at the 2022 TEI study and to learn more about the quantifiable benefits revealed by Digibee customers, register for an on-demand webinar: Discover the total economic impact of a Digibee partnership (on24.com)

About Digibee

The Digibee integration platform enables companies to compete and excel in today’s rapidly changing digital environment. The technology is cloud-native, low-code, fully recyclable and discoverable – connecting applications, processes and people for faster time to market without major investments. Ten times faster than other systems, Digibee is the preferred eiPaaS solution for over 250 enterprise clients, including Accenture, B3, Carrefour, Payless, Santander and others. Founded in São Paulo, Brazil, the Digibee team is based throughout the Americas with offices in Florida. For more information or to schedule a demo, visit www.digibee.com or connect with us on social media.

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