Case Study

Digibee integrates e-commerce enterprise with over 300 sellers seamlessly — resulting in 82% annual increase of customer purchases

Photo of happy woman shopping online

82% increase

in annual customer purchases

115% increase

Net revenue more than doubled

70% decrease

in volume of API requests


Impressive retailer offers over 450 fashion, home, beauty, and lifestyle brands in their digital marketplace – a direct reflection of their brick-and-mortar brand. They partner with international and national brands – requiring frictionless integration with a multitude of products and inventory management systems.

The Challenge

Central challenges included:

  • Outgrew their existing integration platform which required manual integrations to each seller and their systems
  • It was taking too long to implement a new seller on the platform
  • Lack of monitoring and control on stock quantity and pricing for their participating sellers’ products
  • Unification of sellers utilizing different technologies in different languages

The Objective

In order to give customers the digital shopping experience the world has known to grow and love – Digibee took on the integration challenge, prioritizing data centralization and unification for their multi-channel services. Primary goals included:

  • Integrations built to handle and sustain the rapid transactional growth of the e-commerce marketplace in real-time
  • Greater efficiency in updating product items such as quantity and price
  • Ease of integration and implementation time when onboarding a new seller

The Plan

  • Integrated data from over 300 different sellers – all with differing origination points, languages, and formats – into one single source. Digibee made it possible for standardization and auditing to happen automatically for the enterprise.
  • Replaced the platform that was not working. This included product, inventory, and pricing migration over to Digibee.
  • Enabled internal team of developers in the platform – equipping them for new seller onboarding resulting in future pipelines and integrations.
  • Digibee’s platform created unification and standardization of inputs
  • Identify source of each error – combining visibility and monitoring to speed up correction time while maintaining the seamlessness of the purchase journey
Customer Success Manager at Digibee

The Outcome

Digibee effectively delivered several results:

  • 70% reduction for incoming calls – 1 million daily – due to digital customer friction
  • 82% increase in annual customer purchases
  • Net revenue more than doubled: 115% growth in comparison to previous fourth quarter
  • Reduced the volume of API requests to the digital storefront from partners by 70%
  • Made process auditable with active monitoring built in – reducing overall data errors
  • Allowed increased ability and ease of use for new sellers
  • Improved quality of data with diverse customer information – empowering business to create tailored dashboards driving key decisions

Recent Case Studies


Case Study

Mariner Logistics Accelerated Product Development 24X with Digibee

Mariner Logistics, a leading company in the logistics industry, overcame complex system integration challenges and lengthy development processes by adopting Digibee, resulting in a remarkable 24X acceleration in product development.

Read more
Case Study

ERP Cloud Migration for Bauducco – 4 months ahead of schedule, and $2 million savings on project costs

Partnering with Digibee, Bauducco migrated their 25-year-old ERP to SAP S/4HANA Cloud with zero downtime.

Read more
Case Study

Digibee integrated a secure e-commerce platform across more than 200 stores, in 15 countries, in less than 30 days

Digibee delivered a fast, secure, and effective integration solution well within this international retailer’s aggressive timeline.

Read more

Ready to see the Digibee difference in action? Get in touch.

X