Category: IT

Introducing the Digibee AI Assistant

Innovation at Digibee is a top priority. After all, our mission is to help our customers in their digital transformation journeys, so it only makes sense that Digibee evolves on a similar path. 

With some of the brightest minds in the industry, the Digibee team has an insatiable curiosity and inherent desire to continually improve how enterprises integrate and innovate. Our best ideas are based on our understanding of what’s needed and what’s next. And then we make it happen.

Case in point is the Digibee AI Assistant, a new capability in our customer training portal: the Digibee Academy 2.0. The technology is unique and AI-driven and tailored to answer questions in real-time from customers seeking information.

It’s been an exciting project and we are happy to share this with our customers! Here are some more details about how Digibee will use AI, today and into the future, to support our customers and advance our technology.

>> Book a personalized demo with our team of experts and see how Digibee’s iPaaS will bring efficiency to your business. 

How AI Helps Digibee Users

Digibee believes in empowering our platform users and our employees to help them achieve their true potential. 

We are very proud of how intuitive the Digibee drag-and-drop platform is for Solution Engineers to learn and use, and how quickly they become proficient in building, running and monitoring integrations with our iPaaS. Yet we always strive to leverage the best available technologies and ideas to continually improve the user experience. 

The advances we’re achieving with AI make it easier for everyone to find the information they need in real-time. It also provides us with important insights to better understand the needs of our users, helping to inform how we improve and evolve the Digibee platform.

There are short and long term advantages for our customers in using our platform, and our iPaaS will evolve based on what we learn – both from our users directly and from what we can glean from AI.

Unlike many integration technology vendors, the Digibee support model – including the Academy and our AI Assistant – is provided free of charge. Our customers shouldn’t have to pay to learn. And while our support is free, our customers truly experience the benefit of our platform when the training wheels come off, providing development folks and architects with total autonomy.

The transformation from perceiving integration as a growth inhibitor to utilizing it as an enabler of speedy innovation is fully realized.  

The Future of AI for Digibee

The future looks bright! AI provides us with a variety of opportunities to elevate the Digibee customer experience and innovate our iPaaS technology. 

For the Digibee Academy 2.0 implementation, we created a cross-functional ad hoc team from different areas within the organization, all with skills related to data science and most from within the Education team. Based on the success we’ve seen to-date, we’re exploring the creation of a formal function and/or team to support continuous development and delivery of AI-powered capabilities.

With the Digibee Academy, the model will evolve beyond a question and answer format to make proactive content recommendations based on each user’s needs. The system will also grade assignments and provide personalized feedback for users leveraging our self-serve training model. 

Beyond the current implementation, we’re examining the application of AI within the Digibee iPaaS. The team is actively exploring conversational UX and other AI-powered capabilities, including enhancements to pipeline creation and maintenance workflows, the provision of smart recommendations, and the automation of tasks and processes for all users. 

What’s Next?

Today, we’re actively testing the system internally at Digibee. The AI Assistant will provide real-time answers to questions regarding the content within the documentation portal. It will also help users complete self-training courses, improve their knowledge, and build a better understanding of the Digibee iPaaS.

For more information about the Digibee AI Assistant, the Digibee Academy 2.0, or Digibee’s iPaaS technology, schedule a 15 or 30 minute call with us.

The “Why” Behind Enterprise Integration in Retail

The Digibee 2023 State of Enterprise Integration survey, was carried out earlier this year, compiling input and opinions from one thousand CTOs, CIOs, system architects, and web developers in North America. 

The survey data provides compelling insights to the state of integration across multiple industries. In this blog post we explore some of the findings specific to Retail, one of three industry sub-reports we published.

Top Findings: Digibee’s 2023 State of Enterprise Integration Report – Implementation Time

In 2023, Digibee’s conducted its second annual annual State of Enterprise Integration survey, reaching out to one thousand CTOs, CIOs, system architects, and web developers in North America.

In this blog post series, we examine one of the top findings in the report, as ranked by your peers. Implementation time stood out as one of the biggest challenges when embarking on an IT digital transformation strategy. Many survey respondents said while their goal was accelerating digital transformation, integration implementation took much longer and was more complicated than expected.

Top Findings: Digibee’s 2023 State of Enterprise Integration Report – Budget & Spend

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The 2023 data is in, and Digibee’s second annual annual State of Enterprise Integration survey, is out! We reached out to more than a thousand enterprise IT professionals – from web developers and system architects to CTOs and CIOs – across North America to understand today’s integration trends, challenges, and opportunities.

Now we’re diving into some of the key findings with a series of blog posts – this one focuses on IT budgets and the cost of integration.

The Pros and Cons of APIs and How Enterprise iPaaS Helps

The path to digital transformation is never a smooth one, with most enterprises facing some serious house cleaning before they achieve their desired future state. Typically, we focus our efforts on the legacy systems and non-cloud-native applications holding us back. Rarely do we place APIs in this category.

Long the savior of IT teams around the world, APIs have helped us simplify integrations, support communication between systems, and liberate applications from siloed, monolithic architecture.  While impressive (and imperative) capabilities for the enterprise, APIs bring their own legacy challenges to the table.

To ensure the success of your enterprise integration strategy, the modernization of APIs must be a part of the plan.

>> Book a personalized demo with our team of experts and see how Digibee’s iPaaS will bring efficiency to your business. 

Top Findings: Digibee’s 2023 State of Enterprise Integration Report – Migrating to the Cloud

In 2023, Digibee conducted our second annual State of Enterprise Integration survey, reaching out to one thousand CTOs, CIOs, system architects, and web developers in North America. 

In this series, we examine the top findings uncovered in the report, including the number one objective of organizations when implementing enterprise integration: cloud migration

Cloud Migration Checklist: Transition to the Cloud in 6 Simple Steps

Cloud migration is becoming more and more common – and increasingly complex. While most organizations have moved at least some of their digital assets to the cloud, cloud migration strategies remain prone to disruptions and delays.

But failure is not inevitable. A carefully developed cloud migration roadmap can help you remove roadblocks and avoid common pitfalls. Follow this simple cloud migration checklist to ensure you have everything you need in place for a smooth transition.

>> Book a personalized demo with our team of experts and see how Digibee’s iPaaS will bring efficiency to your business. 

Top Findings: Digibee’s 2023 State of Enterprise Integration Report – System Downtime

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In 2023, Digibee conducted our second annual State of Enterprise Integration survey, reaching out to one thousand CTOs, CIOs, system architects, and web developers in North America. 

In each blog post in this series, we examine a top finding in the report, as identified by your peers. Today we dig deep on the impact of system downtime when implementing an integration platform.

Digibee 2023 State of Enterprise Integration Report: The stories behind the data

Our second annual survey of the enterprise integration market was published today, unveiling some intriguing insights and generating plenty of discussion. 

In reviewing the survey results, I was struck by one constant. Most organizations now consider integration to be a core requirement for their digital transformation initiatives. In fact, coupled with cloud migration (a critical enabler in most modernization projects), digital transformation is the top integration objective in the survey, with almost 30% of respondents ranking it number one.

This is an amazing result, especially when you consider that just a few short years ago, the majority of enterprises were still on the fence about implementing iPaaS technology.

What is Cloud-to-Cloud Migration (and Why Should You Care)?

Cloud-to-cloud migration is exactly what it sounds like. It’s the process of moving digital assets (data, applications, etc.) from one cloud environment to another. 

You’ve probably read more articles than you’d like to admit about the how, why, and when of moving your systems, data, and applications to the cloud. But cloud-to-cloud migration? Try finding information on that, and your searches will probably yield a lot fewer results.

The Case for Composable Commerce – 3 Signs it is Right for Your Company

If your company went through a digital transformation during your tenure, and it was a huge painful and complicated affair for everyone involved, we have some unwelcome news for you… you should consider doing it again, and sooner rather than later.

This suggestion doesn’t come from some digital schadenfreude, rather because many businesses should be examining a transformation to composable enterprise architecture for the sake of their long-term success in the face of an ever-changing technological landscape. In this blog, we aim to detail the benefits of such a strategy, and advice on taking pain, time and expense out of the process.

At this point, composable architecture has been a hot topic for several years now, and has proved itself to be much more than some passing fad. Gartner reported back in 2020 that “Composable Commerce Must Be Adopted for the Future of Applications”, and continues to highlight its importance. In Gartner’s Top Technology Trends of 2023, composability is an assumed part of the technology landscape.

>> Book a personalized demo with our team of experts and see how Digibee’s iPaaS will bring efficiency to your business.